Delete your account through the App
To request that your account and associated data is deleted, please follow these steps:
- Log in to your account using your credentials.
- From the main Menu at the bottom, tap Settings icon.
- Tap Unsubscribe.
- Tap Continue to confirm.
Data Deletion Policy
When you request account deletion, we will permanently delete the following data:
- Your account information (e.g., name, address, phone)
- Your app usage data (e.g., rewards, quizzes, challenges)
However, we may retain some data for a limited period, as required by law or for internal analytics purposes. This includes:
- Aggregated usage data (e.g., number of users)
- Account access data (email)
Retention Period
We will retain your data for a maximum of 30 days after account deletion, during which time you can still request a cancellation of the deletion. After 30 days, your data will be permanently deleted.
Contact Us
If you have any questions or concerns about data deletion, please contact our support team at contact@compteco2.com.